Shipping Policy – Lucky Cupcake Gifts
At Lucky Cupcake Gifts, we are proud to offer worldwide shipping to most major countries and cities. Please review our shipping guidelines before placing your order.
Worldwide Shipping Availability
We currently ship to a wide selection of countries around the world.
If your country is not listed at checkout, please send us a DM or email us at luckycupcakegifts@gmail.com. We will review your request and see if we can add your location to our shipping list.
Limited Orders in Certain Regions
Due to shipping costs, customs restrictions, and regional limitations, we are only able to accept limited order quantities from customers in some specific countries.
If you are unable to complete checkout after entering your address, please try:
Processing & Delivery Times
Orders are processed after payment has been successfully confirmed.
Order Processing
- Standard orders are typically processed within 1–7 business days before shipment.
- Orders with a Packing Video Add-on require an additional 7 business days for filming and preparation.
Business days exclude weekends and public holidays.
Lucky Scoop & Lucky Bags
-
Standard Shipping (Sea): Estimated delivery within 30–40 days after shipment.
-
Priority Shipping (Air): Estimated delivery within 10–14 days after shipment.
Choose your preferred shipping method at checkout.
Luxury Scoop, Luxury Gacha, Gacha Scoop & Pick Me Basket
-
Standard Shipping (Sea): These orders ship by sea freight by default, with estimated delivery within 30–40 days after shipment.
-
Air Shipping Upgrade: Available for an additional shipping fee, with estimated delivery within 10–14 days after shipment. Please contact us at luckycupcakegifts@gmail.com before placing your order to arrange this option.
Delivery to remote areas may take longer. All delivery times are estimates and exclude order processing time. Actual delivery times may vary due to customs clearance, weather, and local carrier operations.
Processing Time for Orders Requiring Verification
If additional order or payment verification is reasonably required under our Terms of Service, we may pause processing and shipment until the verification is completed. For these orders, the stated processing period begins once both payment confirmation and the required verification are complete.
We will notify you of the verification requirement and any revised estimated dispatch date. We will not keep an order on hold indefinitely: if verification cannot be completed within the reasonable response period stated in our request, we may cancel the unshipped order and refund any payment collected in accordance with our Refund Policy. Any mandatory delivery or cancellation rights under applicable law remain unaffected.
Order Confirmation & Tracking
After placing your order, you will receive an order confirmation email.
Once your order has been shipped, tracking information will be provided when available.
Air Shipping
Orders shipped by air can be tracked throughout the delivery process. Tracking updates are typically available within 24–48 hours after the carrier receives your package.
Sea Shipping
Due to the nature of sea shipping, tracking updates are limited while your shipment is in transit.
Tracking will usually begin updating again after the shipment arrives at the destination port, clears customs, and is handed over to the local delivery carrier.
If you would like to check the vessel departure date, estimated arrival date, or internal shipping status during sea transit, please contact us at luckycupcakegifts@gmail.com. We'll be happy to provide the latest available shipping information
Shipping Delays
-
We do our best to ensure your order arrives on time; however, delays may occur due to the shipping carrier, customs processing, or unforeseen events (such as natural disasters or strikes).
-
Lucky Cupcake Gifts is not responsible for delays caused by these external factors.
-
All delivery time estimates are approximate and cannot be guaranteed.
Incorrect Shipping Information
-
Please verify that your shipping address and contact details are accurate before placing your order.
-
Once your order has been paid for (confirmed), we are unable to modify the shipping address.
-
Lucky Cupcake Gifts is not liable for packages that are lost or undelivered due to incorrect or incomplete address information provided by the customer.
-
If a package is returned to us because the address was incorrect, additional shipping fees may be required to resend the item.
Contact Us
For any shipping questions, concerns, or special requests, feel free to reach out:
📧 luckycupcakegifts@gmail.com
